52%
of voluntarily exiting employees say their manager or organisation could have done something to prevent them leaving.
Gallup, This Fixable Problem Costs U.S. Businesses $1 Trillion
51%
say that in the three months before they left, neither their manager nor any other leader spoke with them about their job satisfaction or their future.
Gallup, same study
0.5–2× salary
the cost of replacing one employee — and Gallup calls that a conservative estimate. Roughly 40% for front-line, 80% for mid-level, 200% for leaders.
Gallup, same study
Where these numbers come from
- Gallup, This Fixable Problem Costs U.S. Businesses $1 Trillion — replacement cost of one-half to two times annual salary, the 52% and 51% figures, and the $1 trillion annual cost of voluntary turnover calculated from a 26.3% turnover rate.
- SHRM, Benchmarking Report — 2025 average cost per hire of $5,475 for non-executive roles and $35,879 for executive roles, with median time to fill of 44 and 45 days.
- International Coaching Federation, coaching statistics — 2025 Global Coaching Study average hourly rate of $297 in North America.
The 52% and 51% figures are self-reported by people who had already decided to leave. That is a real limitation and we would rather name it than hide it. Treat them as the size of the addressable problem, not as a guarantee of what coaching recovers.